Categories
Visual Matrix Community
The Visual Matrix Community: A place to ask and answer questions, interact with fellow Visual Matrix users and beyond, and offer help and assistance to one another. Our community extends beyond PMS and MOP... it's also about YOU!VM PMS Community
Welcome to the Visual Matrix PMS Community! Join discussions, share insights, and stay updated on all things related to our Property Management System - Cloud and Desktop!VM MOP Community
Explore the Visual Matrix MOP Community for discussions, troubleshooting, and updates on our Mobile Operations Platform. Join peers in optimizing workflows and managing operations efficiently with Visual Matrix MOP.Visual Matrix Webinars
Discover the dates for the monthly webinars provided by the Visual Matrix Knowledge Management Department in this forum. Explore insights about the PMS and MOP, and feel free to ask your questions during the open hours. Additionally, find recordings of each webinar here.
Announcements
NEW - Explore the Company Revenue Report for In-Depth Performance Insights
Looking for a detailed breakdown of your property's revenue and guest metrics? The Company Revenue Report, found under Sales and Marketing – Company, is your go-to tool for tracking key data over any date range you select. Here’s what you can expect:PMS Webinar October 24, 2024 - Mastering PMS Maintenance
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we cover the entire Maintenance section of the Cloud PMS. Watch video full screenWe're committed to helping protect the industry we love
Our Commitment to Combat Human Trafficking in Hospitality Human trafficking impacts vulnerable populations globally, with the hospitality industry often facing this issue firsthand. Visual Matrix is dedicated to raising awareness and supporting anti-traffickingEssential Reports for Hotel Managers and Owners: Optimize Your Operations!
Are you maximizing the potential of your Visual Matrix PMS? Check out our latest article that highlights the most important reports every hotel manager and owner should focus on. We’ve organized them into two sections: Operational Insights and FinancialImportant Update on Credit Card Payment Processing
We recently released a significant update regarding the processing of credit card payments. Previously, the process involved authorizing the guest's funds, posting the authorization on the folio, and finally completing the batch settlement, where funds
Sticky Posts
NEW - Explore the Company Revenue Report for In-Depth Performance Insights
Looking for a detailed breakdown of your property's revenue and guest metrics? The Company Revenue Report, found under Sales and Marketing – Company, is your go-to tool for tracking key data over any date range you select. Here’s what you can expect:Share Your Experience: Transitioning from VM Desktop to VM Cloud
Hello everyone! If you've recently upgraded from VM Desktop to VM Cloud, we’d love to hear from you! How has your experience been so far? Did you find the transition smooth and straightforward, or did you encounter challenges along the way? Also, didMOP Webinar September 26, 2024 - MOP Overview & Start - VMPMS Connectivity
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Watch Video Full ScreenA New Report in MOP 2.0: Room Attendants (RA) Average Times
Frequently requested and eagerly anticipated by users, one of the most sought-after reports is now available in MOP 2.0: the Room Attendants (RA) Average Times. Learn more from the article available in the knowledge base.3 Wishes to Improve the VM PMS
If you could waive a magic wand to improve the VM PMS what would you do? Give us 3 ideas! We are listening!