Cryptocurrency exchanges are platforms that allow you to buy and sell cryptocurrencies, such as Bitcoin. When you buy cryptocurrency, it’s stored in a digital wallet. Most cryptocurrency exchanges require that you use an additional authentication method, such as a recovery phrase, to access your wallet. Cybercriminals use social engineering to try to bypass this added authentication and steal your currency.
In a new scam, cybercriminals send you an email pretending to be a cryptocurrency exchange representative. This email states that you need to provide information to receive a refund due to an issue with your account. To receive this refund, this email asks you to click a link and enter your recovery phrase. If you click the link and provide this information, cybercriminals can use it to reset your password and prevent you from accessing your account. Then, they can transfer your currency to their own accounts.
Follow the tips below to stay safe from similar scams:
- Always be cautious of unexpected emails. While this attack targets cryptocurrency wallets, similar emails could be used to gain access to any account that uses additional authentication methods.
- Watch out for messages that offer refunds or special promotions that seem too good to be true. Phishing attacks rely on impulsive actions, so always think before you click.
- Never provide sensitive information through email. If you receive an email claiming that you have an account issue, always log in to the organization’s website directly to verify the claim.
The KnowBe4 Security Team
KnowBe4.com
Related Articles
Weekly Tip! Clone Phishing Scams
Organizations often use email to send important information to their customers. If an organization sends out an email that’s missing information, they may send you a follow-up email. Now, cybercriminals are using a technique called “clone phishing” ...
Weekly Tip! Disaster Relief Scams
When a natural disaster strikes, many people rely on insurance providers for disaster relief to help them pay for damages to property. Unfortunately, cybercriminals can take advantage of this vulnerable situation by manipulating you into sharing ...
Weekly Tip! TikTok Filter Scams
The social media app TikTok is popular for its creative audio and visual filters. TikTok adds and removes filters frequently, so some users may look for ways to access filters that haven't been added. Now, cybercriminals are taking advantage of the ...
Weekly Tip! Twitter Blue Scams
Elon Musk, the CEO of Tesla, recently purchased the social media platform Twitter. Since this purchase, Twitter started allowing users to pay for a monthly subscription called “Twitter Blue.” Twitter Blue displays a blue verification checkmark next ...
Weekly Tip! Fake Cryptocurrency Job Openings on LinkedIn
Recruiters often use LinkedIn, a popular professional networking platform, to reach out to potential candidates about job opportunities. Unfortunately, cybercriminals send fake job opportunities through LinkedIn. Currently, they're taking advantage ...