Add Activity to Group Reservation (Cloud)
In Visual Matrix, Activities represent hotel services that can be scheduled, tracked, and charged — such as golf rounds, bike rentals, pool access, or shuttle transfers. Once Activities are configured in the system, you can attach them to a Group Reservation so that these services automatically apply to each future picked-up reservation from that group. This ensures every new room reservation linked to the group includes the same predefined activity, saving time and maintaining consistency across all guests in the block. In this article, you’ll learn how to add an Activity to a Group in VM Cloud and how it affects future picked-up reservations.
Path: Front Office > Group > Search > Open the Group
Instructions
1. On the Group screen, click Activities in the right-side tools panel.
2. Click New Activity to book a new activity for the group.
3. From the list, select the activity you want to add.
4. Choose the date and time slot (if applicable) when the activity will apply.
5. Confirm the selected activity and its time slot (if applicable).
6. The selected activity now appears in the Scheduled Activities section.
Each Activity must be added separately for each date. To include more, repeat steps 2–4 as needed.
Activities added to a group will automatically apply to any future picked-up reservations. However, if a reservation was already created before the activity was added to the group, the activity will not be added to that existing reservation.
Still Need Help With This Topic?
Ask Yourself:
- Is the Activity already configured (code, times, capacity, pricing)?
- Did I pick a valid date/time within the Activity’s available window and days of the week?
- Does my quantity fit the slot’s capacity?
- Do charges need to post to master or individual folios (check the Group Guarantee Type)?
Support May Ask You:
- What Group ID and Activity Code did you book?
- Which date/time slot and quantity did you select?
- Did you see a capacity or validation error?
- What Charge Type and Accounting Code are set for the Activity?
- Screenshot of the Activity setup and the Group Activities list.
Related Articles
Creating Revolving Activities (Cloud)
Revolving Activities automatically generate reservation slots throughout the day based on a defined time interval. Instead of manually creating activity sessions, Visual Matrix creates reservation slots between the Start Time and End Time using the ...Add or Remove Group Event (Cloud) 🎥
? Watch Video Use the Group Event feature to schedule activities (meetings, receptions, check-in events, etc.) tied to a group block, and have them appear on the Dashboard Events Calendar for visibility across staff. You can add new events or remove ...Creating Daily Activities (Cloud)
Daily Activities are available during a defined operating window each day and do not require additional scheduling options such as Open Times, Revolving Duration, or Additional Times. They are commonly used for services, amenities, or activities that ...FO Activity Schedule Report (Cloud)
The Activity Schedule Report gives you a detailed view of all scheduled activities linked to reservations for a defined date or date range. This helps your front-office and operations teams stay on top of guest services like rentals, excursions, ...Add Activity to Reservation (Cloud)
Activities represent services—such as bike rentals or golf sessions—that can be scheduled for a guest during their stay. You can add these directly from the reservation screen under the Activities tool, booking them on a per-day basis as needed. ...