Information from the BW Rewards Marketing Team
As of July 26, 2023, the Best Western Rewards® (BWR®) Pay With Points (FX2) reimbursement structure mirrors the three-tier structure utilized for Free Night (FX) reimbursements. The FX2 reimbursement structure is:
- If the occupancy of a property is 90% or greater when the FX2 room night is consumed, the property will be reimbursed: BWR points redeemed multiplied by $0.005 multiplied by 90%.
- If occupancy is 70% or greater, yet less than 90% when the FX2 room night is consumed, the property will be reimbursed: BWR points redeemed multiplied by $0.005 multiplied by 70%.
- If occupancy is less than 70% when an FX2 room night is consumed, the property will be reimbursed: BWR points redeemed multiplied by $0.005 multiplied by 40%.
The minimum reimbursement for an FX2 reservation shall be no less than US$40, considering an FX2 reimbursement includes:
- Cash paid by the guest
- Plus the dollar value of the FX2 points reimbursement based on the structure defined above (e.g., cash paid by guest of $10, plus $29 value of FX2 points reimbursement is a total of $39; the BWR reimbursement would be grossed up $1 such that the total revenue to the property would be US$40).
In connection with this change, the rate-push associated with FX reservations is also updated. FX reservations arrive now in your property management system (PMS) in the amount of $0.01 rather than the current $30. You will be able to change the rate during the guest’s stay, per your accounting preferences. To access detailed and up-to-date information regarding reimbursement estimation for FX and FX2 rates, you are invited to consult the “BWR - Daily FX Reimbursement Estimator” report in QuickSight, which is updated every hour: Daily FX Reimbursement Estimator.
It is recommended to post the estimate as close to the audit as possible to ensure accuracy of average daily rate (ADR) and occupancy. Additionally, the report includes a comprehensive FAQ section to address a wide range of inquiries that you may have.
Finally, did you know you can now update your FX allocation in MemberWeb? For assistance on rate management or allocations please reach out to your revenue manager or email
RMSonly@bwh.com.
FX Example
FX2 Example
Printing your invoices by departure date upon receiving your BW Statement allows you to consolidate all direct bills for specific time periods onto the same invoice. This facilitates the application of credit payments as you receive them.