Cancel a Course Enrollment in VM University

Cancel a Course Enrollment in VM University


With numerous courses offered, it's easy to accidentally enroll in the wrong course in VM University. The worst-case scenario is that you'll receive regular emails prompting you to complete the course because you enrolled but didn't start or finish it. To prevent receiving those emails, you can follow these five simple steps.

1. Once logged in, at the top of the page next to your name, click on "Accesss my space".



2. From the left side menu, click on "Transactions".



3. Locate the course and click on the three dots at the end of the line in the "Action" column.



4. Click on "Cancel Purchase".



5. Enter a reason (optional) and click on "Cancel Subscription".



6. The course is now cancelled.


    • Related Articles

    • **FAQ - VM University

      For any other question, send an email to university@visualmatrix.com. The VM University is currently only available in English. What email should I use to create my account? VM University is not linked to your property but to you. Even if you leave ...
    • VM University on Mobile

      If you prefer learning from your phone, even while multitasking, you can access VM University through the Mobile App "Trainer Central," which is compatible with both Android and iPhone devices. Please note that it is only possible to create a new ...
    • EmpowerU - VM University Overview 🎥

      The VM University is currently only available in English. ? Watch Video Welcome to EmpowerU, Visual Matrix University! To get started, visit university.visualmatrix.com. VMU provides a wide range of courses for VM Cloud, VM Desktop, and MOP. Explore ...
    • VM University VM PMS Bundled Courses

      The VM University is currently only available in English. Visual Matrix University has a course for each department and section in Visual Matrix. To accommodate your training needs, we have created different types of courses: - Detail Courses: These ...
    • Manage my VM University Team from "My Space"

      VM University allows you to act as the moderator for a group encompassing all your employees' accounts. Through "My Space," you can: - View every account in the group. - Track the progress of each user individually. - Access all certificates. - ...