Cancel an Individual Reservation without an Advance Deposit (Cloud) 🎥
Path: Front Office > Reservations > Search and Open the Reservation
1. Select Cancel in the Toolbox on the right.
2. Enter the reason for the cancellation.
3. Select Confirm Letter in the Toolbox on the right to send the Confirmation of the Cancellation.
Visual Matrix does not generate a different number for the cancellation. The Cancellation number is the same as the Confirmation.