Check-In an FX Reservation (BW)
The FX2 rate code is unique because it allows guests to split their payment between loyalty points and another preferred method of payment. With this special rate code, guests have the flexibility to use a portion of their points to cover a portion of the booking and pay the remaining balance using any other payment method they prefer. You will have to have 2 folios: Folio A and Folio B.
1. Open the reservation.
2. Examine the "CRS Comments" section, where you'll find a single line corresponding to each night that qualifies for a complimentary stay.
If the guest has a stay that combine free night(s) and pay night(s), there will be separate reservations for the free part and the paid part.
3. The rate will always show at $0.01. It will have to be adjusted after the night audit by the correct amount that will be reimbursed by BW per the following rule:
- If the occupancy of a property is 90% or greater when the FX room night is consumed, the property will be reimbursed: BWR points redeemed multiplied by $0.005 multiplied by 90%.
- If occupancy is 70% or greater, yet less than 90% when the FX room night is consumed, the property will be reimbursed: BWR points redeemed multiplied by $0.005 multiplied by 70%.
- If occupancy is less than 70% when an FX room night is consumed, the property will be reimbursed: BWR points redeemed multiplied by $0.005 multiplied by 40%.
In order to prevent the $0.01 reduction in the Average Daily Rate (ADR), you have the option to update the rate to $40 (including taxes) before the nightly audit, and then readjust it after the audit is complete. The minimum reimbursement for an FX reservation shall be no less than US$40.
4. Complete the check-in with City Ledger as the Method of Payment, and select the BW-FreeNight CL Account (or whatever account used on your property for those reservations).
5. If not already done, create an Incidental B Folio.
6. Go to the B Folio reservation and select the method of payment chosen by the guest.
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