Check Out an Individual Folio (Cloud) 🎥

Check Out an Individual Folio (Cloud) 🎥

QUICKLINKS: VIDEO | DESKTOP VERSION


Path: Front Office > Cashiering > Guest Account > In-House Guests

If the guest has more than one folio (incidentals), each folio needs to be at 0 before Folio A is checked out. If every folio is balanced, checking out Folio A will check out every other folio.

1. Locate the incidental folio of the room and click on it to open it.
2. If the balance is not zero, select View to open the incidental folio and balance the folio.
If you are alerted that the B folio does not exist, there is no need to create one, skip to checking out the A folio Additionally, if all incidental/sub folios (B, C, or D) are already balanced to zero, you can skip to checking out the A folio.
If you check out the A folio and there is still a balance on one of the other folios, only folio A will be checked out (not even the secondary folios at $0.00), leaving every other folio to be checked out individually.



3. Go to Folio A and click View to open it.
4. Balance the A folio by processing payment, if it has not yet been done.
5. Select Check Out on the left.
If the method of payment is a credit card and the check out is on the scheduled day, going straight to Check Out will post the authorized amount as payment automatically.
If the check out happen with another method of payment or earlier than the schedule departure date, the payment has to be posted manually before processing to the check out.

    • Related Articles

    • Check Out a Group Master Folio (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Cashiering > Group Account 1. Select In House Guests from the toolbox on the right. 2. Locate and double-click on the group to populate it to the folio preview screen. 3. Select View to open ...
    • Retrieve an Old Individual Folio (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Cashiering > Guest Account 1. Select Retrieve Old Folio from the Toolbox Menu in the top right. 2. Use the available options to narrow down your search: by city ledger, confirmation number, ...
    • Check In an Individual Reservation with Check (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Reservations > Search and Open the Reservation Before starting the check-in, make sure a room number is assigned and the room is clean. 1. Choose Check-In from the Toolbox on the right. 2. Any ...
    • Transfer a Charge from an Individual Folio to Another (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Cashiering > Guest Account 1. Type in the room number of each folio and the folio letter you wish to transfer charges between in the Room # and Folio fields. Both folios can be whithin the same ...
    • Void a Transaction in a Folio (Cloud) 🎥

      QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Cashiering > Guest Account/Group Account/House Account > Open a Folio 1. Highlight the line you wish to void. 2. Open the toolbox on the right side and click on Void. 3. Enter a reason for the ...