Check the Version on VM Cloud (Cloud)

Check the Version on VM Cloud (Cloud)


With each release, your Visual Matrix Cloud environment gains improvements and new capabilities. By knowing your PMS version and the latest updates, you can keep your system compatible, train your team on new features, and make the most of what’s available. In VM Cloud, you can find both your current version and details of the latest updates in one convenient location. To see your current version...
Idea
Regularly checking your release notes helps you anticipate changes and prepare your team accordingly.

Instructions

1. From the Dashboard, click on "Support" on the top right of the window.



2. Click on "Release Notes".


3. Get informed!



Still need help with this topic?

Ask Yourself:
- Did I navigate to the correct page to view the version number?
- Am I checking both the version I’m currently running and the list of recent updates?
- Did I verify whether my PMS is on the latest release?

Support May Ask You:
- What version number is displayed in your PMS?
- Are you experiencing issues that might relate to being on an outdated version?
- Did you review the release notes associated with that version?
    • Related Articles

    • Understanding Cloud PMS URL

      The Visual Matrix Cloud PMS uses a unique URL structure to connect each property to its secure online environment. Understanding this structure can help you identify the correct link for your hotel and troubleshoot access issues. The URL is the web ...
    • VM Mobile - Manager Version

      VM Mobile app is only available with VM Cloud PMS. Updating the Tier rate, cleaning a room or closing a work order, the VM Mobile App is a great way for Managers, Housekeepers and Maintenance/Engineers to keep track of the activity at their ...
    • Add a Log from the Dashboard – Logbook (Cloud)

      The Logbook widget in VM Cloud puts your team’s departmental notes and handover updates front and center—right on your dashboard. Adding a log entry helps ensure everyone in your department stays informed and aligned. The Logbook organizes entries by ...
    • Access the Knowledge Base Directly from the Cloud (Cloud)

      This in-app Knowledge Base panel is exclusive to VM Cloud. Desktop users must access it via the Support page at help.visualmatrix.com. Your Visual Matrix Cloud PMS includes quick, in-app access to our full Knowledge Base—so you can find help, ...
    • Capture Guest Signature During Check-In (Cloud)

      This article assumes your property has signature capture enabled on a pinpad device. Using signature capture during check-in removes the need to print a registration card for the guest — the guest can sign directly on the pinpad. This streamlines the ...