Duplicate a Reservation (Cloud) 🎥

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You can duplicate a reservation only if it has a pending arrival date for the current or future dates. Reservations that are already in-house, checked out, or canceled cannot be duplicated.

Path: Front Office > Search and Open the Reservation > Duplicate

1. Click on Duplicate in the Toolbox on the right.

2. Click OK to confirm the Duplication.

3. Click Cancel to stay on the current reservation or click Open Conf #xxx to go to the duplicated reservation.

4. The original reservation number will show on the duplicated one in the "Multiple Res" field in the Rate Information section.

When using the Duplicate function, only the guest's information, stay details, and method of payment will be copied to the new booking. However, please note that if the method of payment (MOP) is a credit card, the credit card number will NOT be duplicated.

Additionally, any advance deposits and preblocked rooms from the original reservation will not be copied to the new reservation. If the new reservation requires deposits, you will need to post them manually on the new reservation.

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