Duplicate an Individual Reservation (Desktop) 🎥

QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD PMS

Duplicating a reservation can only be done with pending arrivals for current or future dates. A reservation that is inhouse, checked out, or cancelled can not be duplicated.

  

Path: Front Office > Search and Open the Reservation > Duplicate

1. Click on Duplicate in the Toolbox on the right.

2. Click OK to confirm the Duplication. The original reservation will close and the new duplicated reservation will open.

3. The duplicated reservation will have the same number as the original with a dash after the number.

Only the guest's information, stay details, and method of payment will carry over to the new booking when using Duplicate. However, if the MOP is a credit card, the MOP will duplicate but the credit card number WILL NOT.

Advance deposits and preblock rooms will not duplicate onto the new reservation. If the new reservation requires deposits those will need to be posted on the new reservation.

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