Message "Unable to Post Incoming Reservation" (BW)
What is the message?
This message appears when a booking from the Best Western 2way is not getting pulled down. Visual Matrix receives it, but cannot post it.
Why do you see this message?
The main reasons are:
-
Some Rates are missing. Make sure rates are set up for every season, every room type, weekdays and weekends for the max capacity of each room. If a room as a max capacity of 4 persons, rates should be entered up to 4 persons for every season, weekdays and weekends.
- The client left a special character in the comments, like a smiley... :-) - This will have to be corrected by the OTA directly.
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