FAQ - Transitioning to VM Cloud (PMS)

FAQ - Transitioning to VM Cloud (PMS)

Can I import group reservations from my current PMS into Visual Matrix?

No, group reservations cannot be imported directly from another PMS into Visual Matrix.

Why do I need to recreate reservations and groups manually?
Visual Matrix does not support importing group data from other PMS platforms. Manual creation ensures that group management, tracking, and reporting functions correctly within the Visual Matrix environment.
What steps should I take to manage group reservations that were previously booked in my current PMS?
Follow these steps:
- Manually recreate the reservations in Visual Matrix that were booked in your previous/current PMS.
- Create the group in Visual Matrix PMS.
- Once the reservations and the group are created, link each reservation to the group individually.
 

    • Related Articles

    • Top 10 Reasons to Update to VM Cloud (PMS) 🎥

      ? Watch Video Unlocking the Benefits: Transitioning from Visual Matrix Desktop to Cloud PMS – Exploring 10 Reasons, Key Differences, and New Features Exclusive to the Cloud. Top 10 Reasons to Update to VM Cloud Less Expensive, and more cost ...

    • FAQ - Best Western / VM-Member Web (PMS)

      Does Visual Matrix handle issues related to Member Web? No, Visual Matrix has nothing to do with Member Web. For any questions regarding Member Web, you should contact the Best Western Helpdesk. Who should I contact for questions about rates, rate ...

    • **List of VM PMS Partners/Interfaces

      Visual Matrix interfaces with many partners. From channel managers and keylocks to accounting reporting and internet/wi-fi charges, this article will recap everything Visual Matrix has available. The article will be updated as partners are added. ...

    • **Glossary and Common Acronyms (Index) (PMS)

      1-10 A B C D E F G H I K L M N O P R S T U V W X Y Z 1-10 1099 The 1099 form is used to report to the US government income earned by travel agents as commissions, and income earned by owners of hotel condo units after any deductions but before any ...

    • FAQ - Management / Letters (PMS)

      Confirmation Letters How does the system determine which confirmation letter to send to a guest? The system uses the reservation’s status to determine the type of confirmation letter sent. You can review and adjust these settings in Management > ...