
Duetto Revenue Management is a cutting-edge revenue strategy platform designed to help hotels optimize pricing and maximize profitability. Leveraging advanced analytics, machine learning, and real-time data, Duetto provides comprehensive solutions for dynamic pricing, forecasting, and revenue optimization. The platform adjusts room rates in real-time based on market demand, competitor pricing, and other factors, ensuring optimal pricing strategies that drive revenue and profit. It also automates yield management, enabling hotels to make data-driven decisions about room rates and inventory control without manual intervention.
Duetto aggregates all the hotel's data and provides intelligent rate updates, restrictions, and analytics to optimize revenue:
- Dynamic Pricing/Profit Maximization
- Automatic Yield Management
- Data-Driven Forecasting
- Reporting and Data Insights
- Advanced Analytics
Communication
The communication between Visual Matrix and Duetto is integral to maintaining accurate and optimized hotel operations. Visual Matrix uploads crucial data to Duetto, including reservation data (excluding personal information), group data, inventory levels, and hotel statistics, which are updated every night during the audit.
Visual Matrix receives important updates from Duetto, such as rate adjustments (including peak dates) and restrictions like minimum length of stay (MLOS), closed to arrival (CTA), and soft close. The information from Duetto is clearly identified within Visual Matrix descriptions, ensuring seamless integration and clarity for hotel management.

Inventory discrepancies might arise due to late check-ins, as Duetto counts these on the day of arrival (D-Day), while Visual Matrix accounts for them on the second day. Any ticket from Duetto should be escalated with the product team.

MLOS/Peak Dates can override an exception/rate plan from Duetto. If something is created by Duetto, it can be overridden locally; however, Duetto will likely override it again at the next update. To prevent this, you would need to delete the Duetto peak date and create one locally. A peak date created locally will not be overridden by Duetto for that same day.
What does it looks like
Related Articles
Overview of Duetto-Visual Matrix-CRS Integration
This article introduces the end-to-end data integration between Duetto (Revenue Management), Visual Matrix PMS (central data orchestrator), and your Channel Manager (i.e. SynXis, Vertical Booking, ...). Purpose To provide clients and their IT or ...
Reservation Flow: Integrating Visual Matrix Cloud with Canary (Cloud)
When Canary is integrated with Visual Matrix Cloud, you can automate much of the reservation-handling workflow: when a guest makes or modifies a reservation, pre-registration steps become smoother, add-ons are tracked, and status updates synchronize ...
Rebuild the Reservation (Res Matrix) Inventory (Cloud) 🎥
? Watch Video The Availability screen in Visual Matrix Cloud relies on the Res Matrix to display accurate room counts. When large reservation changes occur—such as cancellations, group pick-ups, or adjustments to blocks—the data behind the scenes ...
Understanding Inventory discrepancies between Visual Matrix and Member Web
The first step to understand is that Visual Matrix does not communicate with any OTA's... Best Western Member Web does. So, if you find a discrepancy from Expedia or Booking.com, then the first thing is to look at Member Web and see if the ...
Retrieve a Reservation from Member Web (BW) (Cloud)
Occasionally, reservations created via the Best Western CRS or a third-party system fail to appear automatically in Visual Matrix due to synchronization issues. When that happens, you can manually retrieve the reservation using its CRS or third-party ...