4. Use the left or right single-arrows to scroll through days on the room chart or use the left or right double-arrowsto scroll through weeks on the room chart.
5. Click on a white, grey, green, or yellow-coloredbar to open a reservation. Click and hold, drag and drop a guaranteed or non-guaranteed guestto move to a different room.
6. Room chart legend.
If you attempt to move the guest to a room that is unavailable or out of service, a warning will pop up.
? Watch Video The Room Status Alert Report enables the Housekeeping department to monitor Room Change/Room Move and Early Check-Out activities that occurred during a specific time period. This report helps housekeeping staff stay informed about room ...
? Watch Video The Room Status Report provides information on the assignments made to housekeeping staff, showing which rooms were or are currently assigned to a specific maid. This report can be generated for either a past date or the current audit ...
? Watch Video This section is to setup room numbers: create the room numbers and assigning them to a room type. Path: Management > Rooms > Room Set Up 1. Click New. 2. An empty line will display to create the new room number. 3. Enter the primary ...
? Watch Video Understanding the condition of guest rooms holds paramount importance. In the PMS, we facilitate these updates through a color-coded system, ensuring precise communication of room statuses among all hotel staff members. Room conditions ...
If you work in the front office and don't have access to the housekeeping department in Visual Matrix, you can still update the room's condition directly from the Room Rack Summary. Path: Front Office > Room Rack > Summary Room Status and Condition ...