Front Office Room Chart (Cloud) đŸŽ„

Front Office Room Chart (Cloud) đŸŽ„

đŸŽ„ Watch Video
The Room Chart in VM Cloud provides an interactive overview of your property’s rooms, letting you see availability and status at a glance. It’s the tool most front desk staff rely on for quick, accurate room assignments. The Room Chart is a visual map of all rooms in the property, showing their status and availability by date.
Path: Front Office > Reservations > Room Chart

Overview

1. Use the single-arrow buttons to move day by day—or double-arrows to jump by week.
2. Use the As of Date field in the top left to adjust your view—type a date or select one from the calendar.
3. Use the dropdown in the top right to filter by room type. Rooms appear in chronological or alphabetical order.
4. Click Qualifier to apply additional filtering—like empty, occupied, or out-of-order rooms.



5. Click a room bar (white, gray, green, or yellow) to open the reservation. To change rooms, drag and drop the guest—whether guaranteed or non-guaranteed—to a new room.



6. Refer to the Room Chart Legend for color-coded status definitions (e.g., out-of-order, available, reserved).
Info
If you drag a guest into an unavailable or out-of-service room, a warning message will appear.

Understanding the Color Coding

Room Status
- Light Green: Vacant
- Yello: Occupied

Room Condition
- Green: Clean
- Yellow: Dirty

Reservation Status
- Yellow: Non-Guaranteed Reservation
- Light Green: Guaranteed Reservation
- Grey: Checked-in Reservation
- Red: Out Of Order Room

Still need help with this topic?

Ask Yourself:
- Did I open the Room Chart to view reservations by room and date?
- Am I using it to spot conflicts, overlaps, or opportunities to move guests?
- Do I understand how colors and labels help identify reservation status?

Support May Ask You:
- Which room or reservation are you reviewing on the Room Chart?
- Are you trying to identify why a guest can’t be placed in one room for their stay?
- Did you make adjustments directly from the Room Chart?
- Are you seeing unexpected overlaps or gaps in room assignments?

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