View Group Modification (Mod) Log (Cloud) đ„
The Group Modification Log provides an audit trail for changes made to a group reservationâwho made the change, when, and what old/new values were involved. Use it to track edits, resolve discrepancies, and maintain accountability across front office staff.
(Some system-triggered changes derived from another modification may not appearâsee the âlimitationsâ section below.)
Path: Front Office > Group > Search > Open the Group > Mod Detail (toolbox on the right side)
Instructions
1. With the group reservation open, click Mod Detail in the right-side toolbox or icon panel.
2. The Modification Log will load, showing each change recorded:
- Date & Time: when the edit occurred
- User: who made the change
- Action / Field: what was changed
- Old Value â New Value: before and after values
- If a new record was created, the âOld Valueâ column will be blank.
Scroll through the log to view changes in chronological order. Use the column headers to sort/filter if supported (e.g. by date or user).
Changes triggered by other modifications may not generate separate log entries. For example, if a room type change triggers a rate change, only the room type change will appear.
Still Need Help With This Topic?
Ask Yourself:
- Did I open the correct group before accessing Mod Detail?
- Do the log entries match the changes I made recently?
- Am I expecting to see changes initiated by system triggers (which may not appear)?
- Is the Old â New value display correct, or is there a blank (creation) entry?
Support May Ask You:
- What Group ID, date/time range, or specific field you are investigating?
- Can you share a screenshot of the Modification Log panel?
- Which user(s) do you believe made the change(s)?
- Are there any linked reservations or chained changes (room type â rate) in view?
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