View Group Modification Log (Cloud) đŸŽ„

View Group Modification Log (Cloud) đŸŽ„

đŸŽ„ Watch Video

The Group Modification Log provides an audit trail for changes made to a group reservation—who made the change, when, and what old/new values were involved. Use it to track edits, resolve discrepancies, and maintain accountability across front office staff (Some system-triggered changes derived from another modification may not appear—see the “limitations” section below).
Path: Front Office > Group > Search > Open the Group > Mod Detail (toolbox on the right side)

Instructions

1. With the group reservation open, click Mod Detail in the right-side toolbox or icon panel.



2. The Modification Log will load, showing each change recorded:
  1. Date & Time: when the edit occurred
  2. User: Who made the change
  3. Action/Field: what was changed
  4. Old Value → New Value: before and after values. If a new record was created, the Old Value column will be blank.
Notes
Scroll through the log to view changes in chronological order. Use the column headers to sort/filter if supported (e.g. by date or user).

Alert
Changes triggered by other modifications may not generate separate log entries. For example, if a room type change triggers a rate change, only the room type change will appear.

Still Need Help With This Topic?

Ask Yourself:
  1. Did I open the correct group before accessing Mod Detail?
  2. Do the log entries match the changes I made recently?
  3. Am I expecting to see changes initiated by system triggers (which may not appear)?
  4. Is the Old → New value display correct, or is there a blank (creation) entry?
Support May Ask You:
  1. What Group ID, date/time range, or specific field are you investigating?
  2. Can you share a screenshot of the Modification Log panel?
  3. Which user(s) do you believe made the change(s)?
  4. Are there any linked reservations or chained changes (room type → rate) in view?
  1. Reservation (Res) Modification (Mod) Log Report (Cloud)
  2. Search Group Reservation (Cloud)
  3. Create New Group Block (Cloud)
  4. FAQ - Front Office / Groups

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