Report a Lost and Found Item(s) (Desktop) 🎥

🎥 Watch Video

Path: Housekeeping > Lost & Found

1. Select "YES" or "NO" if it is a Public Area of the hotel and choose the location in the drop down or Choose the room number where the item was found.

2. Enter all items that were found along with a general description.

3. Select the housekeeper that found the item(s) and the employee who filed the Report.

4. Click Save.

• Related Articles

• Claim (a) Lost and Found Item(s) (Desktop) 🎥

  ? Watch Video Path: Housekeeping > Lost & Found > Search (toolbox on the right) 1. Choose if the object you search for was found in a public or private (guest room) area and use the available segments to narrow down the search. 2. Click Refresh on ...

• Setup a Warranty Item (Desktop) 🎥

  ? Watch Video Path: Maintenance > Set Up > Warranty Items Go to the last empty line and complete with all available information about the item: - Type of item. - Company it was purchased from or Brand. - Contact of the Account Representative. - ...

• Night Audit Daily Report (Desktop) 🎥

  ? Watch Video The Daily report recaps all the activity within the last audit. This daily report includes hotel statistics, like the total earnings from hotels revenue centers. Numbers from each revenue centres will display for the day, MTD (month to ...

• Record Warranty Item Serial Numbers (Desktop ) 🎥

  ? Watch Video Within Visual Matrix you can list and view items that are under warranty and enter the serial number associated with those items. Path: Maintenance > Warranty 1. Select the Item. 2. If item is in a room: enter the Serial # of that item ...

• Hskpg Arrivals Report (Desktop) 🎥

  ? Watch Video There are three differents Arrivals reports in Visual Matrix: Front Desk, Housekeeping and Sales and Marketing. Each having a specificity. The Housekeeping Arrival report includes Housekeeping Comments from the reservation, extras and ...