Complete an Ownership change with Visual Matrix

Complete an Ownership change with Visual Matrix


You just acquired a new hotel and you need now to inform Visual Matrix and make sure that all credit card batches will go to your bank account and not the previous owner's one.

Step1: Contact our Accounting Department

Contact: Accounting@visualmatrix.com
They are the trigger for what will be to come. They will send you a document to complete.
If any information comes to change, make sure you update our Accounting Department on time to avoid any communication disruption.

Step2: Make sure you have a new VAR Sheet

VAR = Value Added Reseller
A VAR Sheet is a document containing important information about your Merchant account which is used in setting up your payment gateway. The VAR information allows communication between the gateway and the Qualpay.

    • Related Articles

    • Visual Matrix Acquires LodgingControls as Part of Strategic Expansion to Provide the Latest in PMS Efficiency

      November 9, 2021 This acquisition will enable hoteliers to further streamline operations and improve employee productivity to meet growing guest expectations. Visual Matrix, an industry-leading hotel property management PMS software company, has ...
    • Visual Matrix PMS vs X!

      Choosing a PMS is a huge decision as it will be the backbone used to run your business. Perhaps you decide to change systems and then realize the result of the new product was not what you expected. You know the system you move away from but you do ...
    • The Top 10 Best Bookmarks for a Visual Matrix User!

      Welcome to Visual Matrix! Purchasing or upgrading a property management system can be quite the learning curve, we know. To alleviate any stress or questions on getting started we have compiled the top 10 links to get you up and running as smoothly ...
    • Alpine Investors’ ASG Acquires Visual Matrix - Customer FAQ

      January 2021 As previously announced, Visual Matrix has joined the ASG software family. We are excited about this next chapter in the history of our company. You can read more about the acquision in this letter from our founder, David Awad. ...
    • Visual Matrix Community Forum

      The Community is currently only available in English. The Community Forum with Visual Matrix is provided to our VM PMS and VM MOP community of subscribers. Members are provided a medium where questions can be asked, ideas and best practices can be ...