Void a Transaction in a Folio (Desktop) 🎥

Void a Transaction in a Folio (Desktop) 🎥

QUICKLINKS: TUTORIAL VIDEO | CLOUD PMS

Path: Front Office > Cashiering > Guest Account/Group Account/House Account > Open a Folio

1. Highlight the line you wish to void.
2. Click Void from the left menu.
3. Enter a Reason for the Void and click OK.
4. The Charge will show Void with the box being checked at the end of the transaction line.
Only primary charges can be voided, any secondary/associated charges like a tax cannot be voided individually, they will void with the primary charge.
The Void column is not set to void a line. If the mouse goes over the check box, it will always show a stop sign. This column is there to show if a line was voided.



    • Related Articles

    • Void Tax on a Folio (Desktop)

      QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION Path: Front Office > Cashiering > Guest Account > In-House Guests > Open a Folio When tax is seen within a folio, it often has auto-posted as a sub-fee from another code. A tax is ...
    • Front Office Transaction (Trans) Log Report (Desktop) 🎥

      QUICKLINKS: TUTORIAL VIDEO | CLOUD VERSION | COMPLETE LIST OF REPORTS AVAILABLE IN VISUAL MATRIX | VISUAL MATRIX REPORTS: DEFINITIONS, LAYOUT AND TOOLS The Transaction Log report shows all transactions made for the selected user and date. The filters ...
    • Night Audit Transaction Log Report (Desktop) 🎥

      QUICKLINKS: VIDEO | CLOUD VERSION | REPRINT NA REPORTS | ALL VM REPORTS The (Daily) Transaction Log report shows all accounting codes posted for the given date or date range. Path: Accounting > Night Audit > Reprint Reports > Transactions Log. ...
    • Post a Transaction on an Individual Folio (Desktop) 🎥

      QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION Path: Front Office > Cashiering > Guest Account 1. Click In House Guest on the left. 2. Click on the room folio. 3. Click View to open the folio. 4. Choose the transaction you want to ...
    • Post a Charge on a Group Folio (Desktop) 🎥

      QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD VERSION Path: Front Office > Cashiering > Group Account 1. Click In House Group on the left side. 2. Click on the Group folio to open. 3. Click on View. 4. In Detail Posting at the bottom, ...