List of VM PMS Partners/Interfaces
Visual Matrix interfaces with many partners.
From channel managers and keylocks to accounting reporting and internet/wi-fi charges, this article will recap everything Visual Matrix has available. The article will be updated as partners are added. Find more information and links on our website.
| INTERFACE NAME | OUTCOME | VM COST | FORMATS | VENDORS / PARTNERS | CONNECTION |
| Business Analytics | Accounting Reporting | Included | Profit Sword | Uploaded Export | |
Call Accounting | Post phone calls charges to rooms folios. Charges come from the Call Accounting box. | Extra | MiTech, Custom | Serial | |
Channel Managers | Interfaces for OTA, Booking Engines | Extra | Best Western, Vertical Booking (VM Channel Management), Siteminder, Synxis, TravelClick | Network | |
Credit Cards Gateways | Credit card processing, EMV | Extra | Shift4, Elavon, Fortis | Network | |
CRM | CRM and Marketing | Extra | Cendyn | API | |
Electronic Locks | Door Locks | Extra | Dormakaba Ambience, Assa Abloy/Visionline, MIWA/ALV2 | IP, API | |
Fractional Ownership Statement | Fractional Ownership | Extra | Owner Relations | API | |
Guest Engagement | Guest interaction, before, during and after the stay | Extra | Canary Technology, Sojern, (formally Venuelytics) | ||
Guest Survey | Customer Experience feedback | Included | CSV | Uploaded Export | |
Guest Texting | Communication between hotel and guests using text messages | Included | Text | Twilio, Canary Technology | SMS |
Image Call Accounting | Post phone calls charges to rooms folios. Rates are set up in VM | Extra | Mitel, NEC, Custom, HOBIC | Serial | |
In-Room Movie / In-Room Entertainment | Access to movies, check out from the room TV | Extra | LodgeNet, World Cinema, Nevotek | Serial, API | |
Internet Charges / Connectivity-WiFi | Manage guest wi-fi access at check-in | Extra | HTNG 2008A | Intello Technologies, Hospitality Wi-Fi, BestComm, Spectrum Enterprises, World Cinema | IP |
Marketing Automation | Clairvoyix | ||||
Mini-POS | Sweetshop and small restaurant interface | Extra | Integrated | ||
Mobile Key | Door key from a mobile phone app | Extra | Flexipass, Best Western | IP | |
PBX (IP or Serial) | Interface with the hotel PBX, transfer room information to the PBX, manages wake-up calls, 911 calls, … | Extra | Mitel, Hitachi, NEC 60, NEC KTS-i | Serial, IP | |
Restaurant | Communication between a Restaurant POS and Visual Matrix to post charges directly from the POS to the guest room folio | Extra | Oracle Micros 2700, 3700, 4700, 5700, and 8700 formats, and Squirrel-Fidelio | Serial, IP | |
| Revenue Management | Competitor Rates | Extra | OTA Insight | Integrated | |
Staff Tipping | Makes tipping safe and convenient for hotel guests. | Included | TipQwik App | API | |
Voicemail | Interfaces between the hotel voicemail and Visual Matrix | Extra | Serial |
*As of 02/27/2024 - See Visual Matrix Sales for more information.
If you want more information about one of those interfaces, please contact our sales. Let us help you stay up to date on your interfaces.
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