Path: Front Office > Reservations > Book RES
Start the reservation by narrowing down the following parameters: Room Type, Arrival date, number of nights, number of adults and children, a Company and a discount code.
Any modification will automatically update the results below.
Once you have modified the parameters above the availability window will update to show the available rooms and rates.
Choose the dates you are creating the reservation for.
If you choose only one room type previously and a number of days, only that room type will show and the number of days will show already selected.
First part of the second screen will show you a recap of the reservation's chosen above: arrival and departure date, room type, rate type and the estimated balance.
Click on Scan ID to use the VM ID Scanner and complete automatically the guest information.
Complete the missing information, any field in red are mandatory.
Check the Text Message box under the phone number (bottom left) to opt-in the guest in text messaging
Check the Walk-In box under the room number (bottom right) if it is one.
Click Confirm to Save the reservation or start the check-in if you checked the Walk-In box.
Individual Reservation - Every Field Explained (Cloud) 🎥
QUICKLINKS: VIDEO | DESKTOP VERSION There are multiple ways to create a reservation: BookRes, Availability Screen, Room Chart, Wait List or the Add Res Screen). Regardless of the method used to begin a booking, a reservation will always ending ...
Front Office Reservation (Res) by Operator Report (Cloud) 🎥
QUICKLINKS: VIDEO | DESKTOP VERSION | ALL VM REPORTS The Res by Operator report allows you to see who has booked, modified, or canceled for your hotel as well as who's booked packages. The end of the report displays an Operator Summary that will show ...
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QUICKLINKS: VIDEO | DESKTOP VERSION Path: Front Office > Supervisor > Res Mgmt This section lets you view details about incoming arrivals and pre-block rooms. 1- Enter the Arrival Date or select the date from the calendar. 2- Select a Room Type from ...
Duplicate an Individual Reservation (Cloud) 🎥
QUICKLINKS: VIDEO | DESKTOP VERSION Duplicating a reservation can only be done with pending arrivals for current or future dates. A reservation that is inhouse, checked out, or cancelled can not be duplicated. Path: Front Office > Search and Open the ...
Open the Modification Log for an Individual Reservation (Cloud) 🎥
WATCH VIDEO The Res Modification Log allows you to see any modifications, updates, or changes made to a reservation. Path: Front Office > Search and Open the Reservation > Mod Detail The Mod Detail shows any modifications made to a reservation from ...