With some exceptions, most settings in MOP are standardized for all subscribers, and any modifications would necessitate a feature request. However, certain changes can be made to the original information provided in the Hotel Data Sheet Profile, including:
- Add more rooms and or other locations to the existing rooms/areas list.
- Updating room types, such as changing from smoking to non-smoking or switching from a king to a double.
- Customizing preferred terms related to room status (e.g., check-out, stayover, due out, etc.). While there are predefined options, most terms are derived from the hotel's PMS (Property Management System).
- Customize the room preventative maintenance (PM) list.
To inquire about a potential change or update, please create a ticket and include relevant information regarding the affected room numbers, using the terms or abbreviations used in MOP and/or the hotel's PMS.
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