Update my existing MOP Hotel Profile

Update my existing MOP Hotel Profile


With some exceptions, most settings in MOP are standardized for all subscribers, and any modifications would necessitate a feature request. However, certain changes can be made to the original information provided in the Hotel Data Sheet Profile, including:
- Add more rooms and or other locations to the existing rooms/areas list.
- Updating room types, such as changing from smoking to non-smoking or switching from a king to a double.
- Customizing preferred terms related to room status (e.g., check-out, stayover, due out, etc.). While there are predefined options, most terms are derived from the hotel's PMS (Property Management System).
- Customize the room preventative maintenance (PM) list.

To inquire about a potential change or update, please create a ticket and include relevant information regarding the affected room numbers, using the terms or abbreviations used in MOP and/or the hotel's PMS.

    • Related Articles

    • Complete the Hotel Data Form 🎥

      ? Watch Video The Hotel Data Form is used to build the hotel's profile in MOP. it is an Excel format file that will be uploaded into MOP. Please review the form in its entirety before you begin data entry. 1. Read the Instructions. The instructions ...
    • MOP 2.0 First Steps Guidebook

      This guide provides you with the initial and primary steps to commence using MOP 2.0. - It is accessible in english. - Es accesible en español. - Il est accessible en français.
    • Update Checkout Time (1.0)

      If a guest requests a departure time (i.e. late checkout) other than the hotel's standard checkout time loaded in MOP, you can flag that requested time by changing the Checkout Time status. The new time will be reflected on the All Task screen as ...
    • Complete the Hotel Data Form (2.0) 🎥

      ? Watch Video The Hotel Data Form is a crucial tool for creating your hotel's profile in MOP. It is provided in Excel format and will be uploaded into MOP. Before you start entering data, please follow these steps: The Excel file consists of three ...
    • MOP 1.0 to 2.0 - FAQ

      Although the application remains the same with consistent features and capabilities, transitioning through an update like MOP 1.0 to 2.0 may introduce some changes and queries. This FAQ aims to address common questions. Stay tuned, as the FAQ will be ...