Message "no detail records available to settle" when trying to settle the batch (PMS)
This message will show when you try to settle a batch that is empty and that has no transaction in it. This means that there was no credit card transaction that day.
It is not an error, only a status of the situation.
Require assistance with that article?
- Which dates in the batch are affected?
- What batch numbers show as missing?
- Do you receive an error when you attempt to settle a batch?
Providing responses to the following questions in your ticket could expedite your resolution.