Message "Reservation departure is more than XXX days in the future" (BW)

Best Western accepts bookings 365 days in advance. This message means that the reservation you created and that VM is trying to sync with Best Western exceeds one year.

Rates have to be uploaded up to 18 months ahead, but reservations will onyl be accepted up to 12 months.

• Related Articles

• Best Western FX and FX2 Reimbursement Structure (BW)

  Information from the BW Rewards Marketing Team Information As of July 26, 2023, the Best Western Rewards® (BWR®) Pay With Points (FX2) reimbursement structure mirrors the three-tier structure utilized for Free Night (FX) reimbursements. The FX2 ...

• FAQ - Best Western/Reservations

  Why does the VIP tile on the dashboard show a number, even when there are no VIPs arriving? This is because any guest with a BWR (Best Western Rewards) number in their reservation is automatically counted as a VIP guest, regardless of whether they ...

• FAQ - Best Western/VM-Member Web

  Does Visual Matrix handle issues related to Member Web? No, Visual Matrix has nothing to do with Member Web. For any questions regarding Member Web, you should contact the Best Western Helpdesk. Who should I contact for questions about rates, rate ...

• BWR LookUp Message "(500) Internal Server Error" (BW)

  How to know when to verify your guest BWR Account Status You might receive this error when applying a BWR account to a guest’s reservation. The issue is either with the reservation information of the guest or with the guest's BWR account. It will ...

• FAQ - Best Western/Groups

  What should I do if a group is canceled in Member Web but remains active in Visual Matrix? If a group is canceled in Member Web, the cancellation does not automatically reflect in Visual Matrix. To resolve this, the group must be manually canceled in ...