Message "Unable to Authenticate Software License"
This message is generally due to a discrepancy with our Accounting Department, like a past due. Please contact accounting@visualmatrix.com to update your account.
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**Glossary and Common Acronyms (Index) (PMS)
1-10 A B C D E F G H I K L M N O P R S T U V W X Y Z 1-10 1099 The 1099 form is used to report to the US government income earned by travel agents as commissions, and income earned by owners of hotel condo units after any deductions but before any ...
Message "Unable to Post Incoming Reservation" (BW)
What is the message? This message appears when a booking from the Best Western 2way is not getting pulled down. Visual Matrix receives it, but cannot post it. Why do you see this message? The main reasons are: - Seasons are not covering 18 months ...
FAQ - Management / Forms (PMS)
Registration Cards How can I print a blank registration card? The system does not support printing blank registration cards. How do I update the policies on my registration cards? To update policies on Registration Cards, Folios, or Invoices, go to ...
Message "no detail records available to settle" when trying to settle the batch (PMS)
This message will show when you try to settle a batch that is empty and that has no transaction in it. This means that there was no credit card transaction that day. It is not an error, only a status of the situation. Require assistance with that ...
**List of VM PMS Partners/Interfaces
Visual Matrix interfaces with many partners. From channel managers and keylocks to accounting reporting and internet/wi-fi charges, this article will recap everything Visual Matrix has available. The article will be updated as partners are added. ...