New Hotel Employee PMS Onboarding Guide
The New Hotel Employee Onboarding Guide is a turnkey, guided process. It is designed to provide suggested steps and best practices to take your newest team members from a Pre-hire status to a Hired status, then, from being Onboarded to Trained. The Guide provides General information as well as information that is Position specific. The guide is available in a digital version as well as a printable one.
Please note: each hotel or group of hotels, ownership, or brand may have additional specifications and requirements and those should take precedence.
General Guidelines
The General Guidelines section provides information that would be relevant to all positions at the hotel. Some examples are as follows: Employee Sourcing, Day One Paperwork, Safety and Security Policy and Procedure, Company Core Values, Uniforms, Schedules and Timeclock, Introduction to the Team, and Property Tour to name a few.
Position Specific Guidelines
This section for Position Specific pertains to the different departmental positions at the hotel level. Appropriately, the guides provide focused, specialized content for onboarding and incorporate the use of training checklists that are designed and developed for the Visual Matrix PMS (Property Management System) and the MOP (Mobile Operating Platform) by Visual Matrix.
*Printable Version of the Onboarding Guide
The Guide is an evolving document. As improvements or necessary changes present themselves, the document will be updated accordingly. It is recommended that you periodically review the document from time to time to ensure you have the most recent updates as they occur.
The most recent version of the Onboarding Guide is 3.25-24.
Digital Version of the Onboarding Guide (Start below)
Complete the Form below!
Related Articles
EmpowerU Live
Visual Matrix offers multiple types of free training and knowledge access that is included in your plan: Visual Matrix University, Knowledge Base and VM Community. We even have a New Hotel Employee Onboarding Guide to make Visual Matrix easy to learn ...VM University VM PMS Bundled Courses
The VM University is currently only available in English. Visual Matrix University has a course for each department and section in Visual Matrix. To accommodate your training needs, we have created different types of courses: - Detail Courses: These ...**FAQ - VM University
For any other question, send an email to university@visualmatrix.com. The VM University is currently only available in English. What email should I use to create my account? VM University is not linked to your property but to you. Even if you leave ...Visual Matrix University VM PMS Individual Courses URL
The VM University is currently only available in English. If you opt out of using bundled courses and prefer selecting specific ones, the search process might become quite lengthy, despite the available filters. Hence, below, you'll discover a ...EmpowerU - VM University Overview 🎥
The VM University is currently only available in English. ? Watch Video Welcome to EmpowerU, Visual Matrix University! To get started, visit university.visualmatrix.com. VMU provides a wide range of courses for VM Cloud, VM Desktop, and MOP. Explore ...