Open the Modification Log for an Individual Reservation (Desktop) 🎥
The Res Modification Log allows you to see any modifications, updates, or changes made to a reservation.
Path: Front Office > Search and Open the Reservation > Mod Detail Tab
The Mod Detail shows any modifications made to a reservation from the creation to the check out.
For every modification:
- Date of the modification.
- Time of the modification.
- User who did the modification.
- Type of modification was done.
- Old Value: data before the modification.
- New Value: data after the modification.
Any modification triggered by another one will not show. For example, if a rate change because of a room type change, the room type change will show but not the rate change, because the intention was the room type and not the rate.
Cancel an Individual Reservation with an Advance Deposit (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD PMS Path: Front Office > Reservations > Search and Open the Reservation 1. Click on Cancel Res on the left side of the reservation. 2. Click Yes to confirm the cancellation. 3. By default, the ...
Check In an Individual Reservation with Cash (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD PMS Path: Front Office > Reservations > Search and Open the Reservation Before starting the check-in, make sure a room number is assigned and the room is clean. 1. Choose Check-In from the ...
Individual Reservation - Every Field Explained (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD PMS There are multiple ways to create a reservation: BookRes, Availability Screen, Room Chart, Wait List or the Add Res Screen). Regardless of the method used to begin a booking, a reservation ...
Duplicate an Individual Reservation (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | VM UNIVERSITY COURSE | CLOUD PMS Duplicating a reservation can only be done with pending arrivals for current or future dates. A reservation that is inhouse, checked out, or cancelled can not be duplicated. Path: Front ...
Front Office Reservation (Res) Modification (Mod) Log Report (Desktop) 🎥
QUICKLINKS: TUTORIAL VIDEO | CLOUD VERSION The Res Modification (Mod) Log allows you to search by date range to see any modifications done on reservations. This can reflect changes done on past date reservations, canceled, and pending reservations. ...