Post Adv Deposit with Deposit Details (Cloud) 🎥

Post Adv Deposit with Deposit Details (Cloud) 🎥

🎥 Watch Video
Path: Front Office > Reservations > Search

1. Select Deposit Details to populate the deposit details window.
2. Click the Post Deposit Button to pull up advance deposit payment window.
3. Enter the amount and select the method of payment.
4. Select Post to finalize the advance deposit.
If the deposit is posted before the day of arrival, Visual Matrix will default the amount to the first night (extra included). If the deposit is posted on the day of arrival, Visual Matrix will default to the full amount of the stay (extra included).

Advance Deposit can only be posted BEFORE check-in.


Require assistance with that article?

What is the confirmation number? 
What is the status of the reservation? checked in? canceled? pending arrival? 
What is the issue? (in detail if you can) 
Are you getting an error? If so, what is the error?
Providing responses to the following questions in your ticket could expedite your resolution.

    • Related Articles

    • Post an Adv Deposit (Cloud) 🎥

      ? Watch Video An advance deposit in a hotel is a payment made by a guest in advance of their stay to secure a reservation. Path: Front Office > Reservations > Search 1. Post Deposit - Select to populate the advance deposit window. 2. Advance Deposit ...
    • Post a Group Adv Deposit from Deposit Details (Cloud) 🎥

      ? Watch Video Path: Front Office > Group > Search Search for and open the group required. 1. Select Deposit Details to populate the deposit details window. 2. Click to pull up the advance deposit payment window. 3. Enter the amount and select the ...
    • Refund Guest Adv Deposit (Cloud) 🎥

      ? Watch Video Path: Front Office > Reservations > Search for and open the reservation required. A refund of an advance deposit is only possible before the check-in process. Once check-in is completed, the advance deposit is transferred to the folio ...
    • Void an Adv Deposit (Cloud)

      Path: Front Office > Reservations > Search Search for and open the reservation required. 1. Select Deposit Details to populate the post deposit details window. 2. Select the Deposit Line that needs to be Voided. 3. Click the Void Deposit Button. 4. ...
    • Void a Group Adv Deposit (Cloud) 🎥

      ? Watch Video Path: Front Office > Group > Search Search for and open the group required. 1. Select Deposit Details to populate the post deposit details window. 2. Select the Deposit Line that needs to be Voided. 3. Click Void Deposit. 4. Enter the ...