Post Room and Tax on a Guest Folio (Cloud) 🎥

Post Room and Tax on a Guest Folio (Cloud) 🎥

🎥 Watch Video
Room and Tax charges are automatically posted during the night audit. While you have the option to manually post this daily charge (A), you can also add Room and Tax charges (B) that are not counted as the daily charge but are added in addition to it.
Path: Front Office > Cashiering > Guest Account > In-House Guests > Open a Folio

A. Automatic Posting

1. Hover over the tools icon in the top right of the folio and select Post RM & Tax. 
2. Select Yes on the pop-up window to confirm your choice.
3. After you select Yes the night's charge will post at the room charge and any associated tax based on the reservation information. If the reservation is tax-exempt, tax will not be posted.
The Post Room and Tax button feature will only post the upcoming night's room charge to the folio. As such it will only post one night's charge per day to the folio it is used within.
It can not be used to post multiple nights in advance of the audit. 


B. Manual Posting

1. Move down to the Detail Posting and find the Room Charge code (RC).
2. Enter the amount to charge. As the post is manual, it will not prompt the amount set up in the reservation.
3. Click Save.
4- The room charge will posted at the entered amount room charge and any associated tax. If the reservation is tax-exempt, the tax will not be posted.
Post manually the Room and Tax button will not count as the daily room charge. As such, the night audit will post the daily charge in addition to what was manually posted.
Also, the manual post will not include any fixed fee or extra. It will be limited to the room charge itself.

    • Related Articles

    • Void Tax on a Folio (Cloud)

      When tax appears in a folio, it's often automatically recorded as a secondary fee linked to another code. This tax is categorized as a secondary posting, triggered by a transaction like a Room Charge or a taxable miscellaneous item. Consequently, ...

    • Enable Room & Tax Posting at Check-In (Cloud)

      There are three methods to post room and tax charges: automatically during the night audit by default, manually using the "Post Room & Tax" button in the folio toolbox, and automatically at check-in. The latter can be enabled in the specified ...

    • Retrieve an Old Guest Folio (Cloud) 🎥

      ? Watch Video Path: Front Office > Cashiering > Guest Account 1. Select Retrieve Old Folio from the Toolbox Menu in the top right. 2. Use the available options to narrow down your search: by city ledger, confirmation number, credit card number (last ...

    • Adjust a Charge in a Guest Folio (Cloud) 🎥

      ? Watch Video Charges on a hotel folio may need adjustments for various reasons, including correcting errors, addressing guest disputes, providing compensation or discounts, applying for promotions, issuing refunds, accommodating special ...

    • Post a Charge/Payment on a Guest Folio (Cloud) 🎥

      ? Watch Video A folio regroups all charges and payments linked to a guest's stay. While daily room charges are posted automatically during the night audit, you can also manually post any extra charges on the folio. Path: Front Office > Cashiering > ...