Path: Front Office > Cashiering > House Account.
Reminder: There are 2 types of House Accounts:
1. City Ledger: These are for administrative phone calls (everything that is not posted on a room if you have a PBX interface) and any city ledger posting posted through the accounting section. It is just for internal tracking. For security, the City Ledger House Account is not accessible to users.
2. Guest Ledger: They are typically reserved for cashiering functions for non-guest sales to a sundry shop or for accounts like vending machines, laundry/dry cleaning services, etc. These Accounts have to always have a zero balance or you won't be able to exit from them.
3. Check Detail or Summary to change the charge display.
4. Click View to open the selected House Account.
5. Choose the charge to post using the Detail Posting dropdown at the bottom of the folio.
6. Post the payment to balance the account.