Reconcile Travel Agent Commission Payments (Cloud) 🎥
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After Travel Agent commissions are printed and confirmed as paid, the system creates a payment record grouped by Travel Agent. The Reconcile Checks screen allows you to review these payment records and confirm they match your accounting records. This screen is used after commission payments have been processed and helps ensure that Travel Agent payments are accurate and properly recorded.
Path: Accounting > Travel Agents > Reconcile Checks
Instructions
Once commission checks or statements have been printed and marked as paid, use the Reconcile Checks screen to review and reconcile those payments. By default, the screen displays a list of Travel Agents with completed commission payments.
1. Use the filters at the top of the screen to narrow your results:
- Start Date / End Date: Display payments processed within a specific date range.
- IATA #: Look up a specific Travel Agent by IATA number.
- Agency: Filter by Travel Agent name.
- Sort By: Choose how payment records are organized (for example, by Check Date).
- Filter By: Display Reconciled Checks, Unreconciled Checks, or all records.
- Search: Apply the selected filters.
- Print: Print the reconciliation list currently displayed.
2. Review the payment records shown in the grid.
Each row represents a single Travel Agent payment created when commissions were printed and confirmed as paid. Commissions are grouped by Travel Agent into one payment record with a check number.
Payment Identification
- Check Date: Date the commission payment was processed.
- Check Number: Number assigned when the check or statement was printed.
Travel Agent Information
- IATA: Travel Agent identifier.
- Agency Name: Travel Agent name.
- City: Location of the Travel Agent.
Posting Information
- Posted Date: Date the payment was posted in the system.
- Posted By: User who processed the payment.
Payment Amount
- Amount: Total commission amount paid to the Travel Agent (sum of included reservations).
Reconcile
- Checkbox used to mark the payment as reconciled after verification.
3. Check the Reconcile box for payments you have verified.
As soon as the Reconcile box is checked, the payment is marked as reconciled and removed from the list (if you are viewing Unreconciled Checks).
Only commissions that were printed and confirmed as paid (by selecting Yes in the payment confirmation window) will appear here.
If a commission does not appear:
- Confirm it was marked as paid during printing.
- Check the Commissions Payable screen to see if it remains unpaid.
If a payment was processed in error, you must void the check or statement to return the commissions to payable status.
Still Need Help With This Topic?
Ask Yourself:
- Was the commission marked as paid when printed?
- Are my date filters correct?
- Am I viewing reconciled or unreconciled checks?
Support May Ask You:
- The IATA number or Agency name
- The check number
- The payment amount
- A screenshot of the Reconcile Checks screen
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