Reset User Password (MOP 2.0)

Resetting a password can be accomplished through two methods: either by receiving a code sent to a phone number or by inserting a temporary password in the user's account, which will initiate a password reset during the next login attempt.

Password reset using temporary password

1. Request that your management add a temporary password to your profile. This password will remain active only until it is used for login.

2. From the login page, enter your username and the temporary password given by your manager.

3. Click "Sign In".

You have been redirected to the password reset page.

4. Enter the temporary password again.

5. Enter a new password... and confirm it.

Your password must adhere to specific requirements, which are as follows:

- It should have a length ranging from 9 to 64 characters.

- It must consist of characters from a minimum of three out of four character classes, which include uppercase letters, lowercase letters, numbers, and symbols.

To make sure your password is secure enough, you can use a password generator.

6. Click "Continue".

7. Your password is now reset.

Password reset using text confirmation code

[Section in Progress]

• Related Articles

• Log Into MOP (MOP 2.0)

  Logging into MOP is as simple as a single click. 1. Go to the URL: app.vmmop.com 2. Enter your Username. 3. Ensure to include "_" (underscore) along with your property ID. 4. Enter your password. 5. Click "Sign In".

• Steps to Complete Before MOP 2.0 Go-Live

  Before your official go-live, there are key setup tasks you should complete to ensure your staff can use MOP smoothly from day one. These include readying devices, adding users, verifying login access, and familiarizing your team with MOP resources. ...

• Cannot Save an Employee Profile (MOP 2.0)

  If you find that the "Save" button is not accessible when trying to save an employee profile, ensure that all mandatory fields are filled out, including "Phone Number" and "Email." Every field with a " * " is a mandatory field. Ensure that the phone ...

• Create a New User (MOP 2.0)

  If you are integrated with Visual Matrix PMS, please be aware that any new users will be automatically imported into MOP during the next import process. You will then only need to finalize their profiles from this point. Path: Administration > ...

• First Steps Guidebook (MOP 2.0)

  This guide provides you with the initial and primary steps to commence using MOP 2.0. - It is available in english. - Está disponible en español. - Il est disponible en français.