Retrieve an Old Group Folio (Desktop) 🎥

Retrieve an Old Group Folio (Desktop) 🎥

🎥 Watch Video
Path: Front Office > Cashiering > Group Account

1. Click on "Retrieve Old Folio" from the left side.
2. There are 2 search options: by group ID or by group name.
3. [Optional] Add any additional detail about the name or the ID in the search field.
4. Click Refresh.
5. Double click on the group to reopen the folio.



    • Related Articles

    • Retrieve an Old Individual Folio (Desktop)

      Path: Front Office > Cashiering > Guest Account 1. Select Retrieve Old Folio from the left side. 2. Use the available options to narrow down your search: by city ledger, confirmation number, credit card number (last 4), guest last name, room number ...
    • Update/Customize Guest Folio Receipts (Desktop)

      The Guest Folio Receipt is the text that is showing below the detailed stay charges, as shown below. Path: Management > Setup > Property > Forms To update/customize this text, follow the next steps. If you add too much text, it might carry over to a ...
    • Update/Customize Guest Folio Heading (Desktop)

      The Folio Heading is the folio title that is showing below the property logo at the top of the folio, as shown below. Path: Management > Setup > Property > Forms To update/customize this text, follow the next steps. 1. In the "Guest Folios" section, ...
    • Update/Customize Guest Folio Footer (Desktop)

      The Folio Footer is the phrase that is showing at the bottom of the folio, as shown below. The footer does not include the "Signature" showing at the bottom. This field is hard codded and cannot be removed. Path: Management > Setup > Property > Forms ...
    • Print or Email a Group Folio (Desktop)

      Path: Front Office > Cashiering > Group Account 1. Click In House Guests on the left. 2. Double click on the Group you need to print/email the folio. 3. Click View. 4. Click on Print Folio on the left. 5. Check Print and/or Email Folio. 6. Enter the ...