Room Ready Automatic Text: What if the Room is Already Assigned before the Day of Check-In...

Room Ready Automatic Text: What if the Room is Already Assigned before the Day of Check-In...


... Will the Room Ready text be triggered during or after Night Audit?

It will not... text are not triggered in the middle of the night. The Room Ready text is only triggered if the V/I room is assigned on the day of arrival. If a room V/I is already assigned to a reservation before the day of arrival, it will have to be unassigned and reassigned to trigger the Room Ready text.
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