Search and View a Guest Request in the Wait List (Desktop)

Path: Front Office > Reservations > Wait List

1. Choose the dates.

2. Add the guest's Last Name (optional).

3. Choose the status.

4. Click Refresh.

• Related Articles

• Add a Request to the Wait List (Desktop) 🎥

  ? Watch Video Path: Front Office > Reservations > Wait List 1- Click Add 2- Complete all the fields: Last and First name, room type requested, email, phone, arrival and departure date, number of adults and children, and the number of rooms. 3- Click ...

• Create a Reservation from the Wait List (Desktop)

  Path: Front Office > Reservations > Wait List 1. The Status has to be Avail (Available). 2. Double click on the Guest and click ok to create the reservation. 3. Click ok to again to confirm the creation. 4. A new reservation window will open, ...

• View Guests Text(s) Request(s) (Desktop)

  This feature goes with the Guest Texting feature. Path: Front Office > Supervisor > Res Mgmt > Guest Text Req 1. Search for guest texts using any optional available filters: - by the Status of the request: pending, or filled. - by name: first name, ...

• Create/Add a Special Request (Desktop) 🎥

  ? Watch Video Path: Front Office > Reservations > Search and Open the Reservation 1. Click New next to Special Requests on the reservation. 2. Click New to add a special request. 3. Select the Date, the Department that will fulfill the request and ...

• Search a Guest Reservation (Desktop) 🎥

  ? Watch Video Path: Front Office > Reservations > Search 1. Search Option is set to the Reservation Status by default. Select the drop-down to access on of the 16 search options: Guest Last Name, Guest ID/Phone #, Group Name, Company Name, Room ...