Search a Group Reservation (Cloud) 🎥

Search a Group Reservation (Cloud) 🎥

🎥 Watch Video
You have various methods for searching for a group, whether it's by their name, event, or even the phone number of the group contact. Let's explore these different options.
Path: Front Office > Groups > Search

1. Use the Search Options, Field, and From/To Dates to specify your search parameters.



2. There are five distinct filtering options available:
      A. By Group Name.
      B. By Group ID/Phone Number (where the Group ID corresponds to the reservation number provided by Visual Matrix).
      C. By Event Name.
      D. By Groups that are already Checked-In.
      E. By Email.



2. Click the Search button to generate results.



3. Click on the group to open the reservation.




    • Related Articles

    • Search Group by Phone Number (Cloud)

      This Search option for Groups is only available in VM Cloud. Path: Front Office > Group > Search 1. The dropdown will give you 5 options to search for a reservation, including a phone number. 2. Enter there the phone number you are looking for. 3. ...

    • Add an Existing Reservation to a Group Block (Cloud)

      At times, you may need to create a group when individual reservations already exist outside of the group block. This process is used when you want to add an individual reservation to an existing group block. Path: Front Office > Reservations > Search ...

    • Search a Guest Reservation (Cloud) 🎥

      ? Watch Video Path: Front Office > Reservations > Search 1. Search Option is set to the Reservation Status by default. Select the drop-down to access on of the 17 search options: City Ledger, Company Name, VM Confirmation Number, Credit Card Number, ...

    • Create a New Group (Cloud) 🎥

      ? Watch Video The top portion of the Group screen has fields for group information you will populate when making a group block. The bottom portion has a Room Allocation window where you will add room type allocations to the group block. Path: Front ...

    • Wash Group Allocations - Reinstate Feature (Cloud)

      "Washing group allocations" typically refers to the process of adjusting or redistributing room allocations within a group reservation. This may be necessary when there are changes in the group's room requirements, such as adding or removing rooms, ...