Send a Confirmation Letter (Cloud) 🎥

Send a Confirmation Letter (Cloud) 🎥

🎥 Watch Video
Path: Front Office > Reservations > Search and Open the Reservation

1. Ensure that the Confirmation Delivery is set to "Email" and that you have entered the guest's email address.
2. Open the Toolbox.
3. Click on "Confirm Letter."
4. A confirmation message will pop up, indicating that the email has been sent.




    • Related Articles

    • Send Group Confirmation Letter (Cloud) 🎥

      ? Watch Video A group reservation confirmation letter will be sent to the email address associated with the group reservation, displaying all rooms allocated to the group, including those that have not been picked up. However, individual ...
    • Automatically send Confirmation Letter when Saving Reservation (Cloud)

      When you save a new reservation, this option will automatically send the predefined confirmation letter, eliminating the need to manually go to the toolbox and click "Confirm Letter". Path: Management > Property Settings > Forms 1. Check the box ...
    • Send Confirmation Letters in Bulk (Cloud) 🎥

      ? Watch Video Confirmation letters can be sent individually from each reservation, but this feature streamlines the process by allowing you to easily send confirmation letters to a group of guests all at once. Path: Front Office > Supervisor > Res ...
    • Setup Confirmation Letters (Cloud) 🎥

      ? Watch Video These are letters that will be sent automatically (or not) after saving a new reservation or when using the Confirm Letter button in a reservation (located within the tools icon). Path: Management > Property Settings > Letters 1. ...
    • Use Custom Letter in a Reservation (Cloud)

      Custom letters can be used as Confirmation Letters or as Promotional Letters. Path: Front Office > Reservation > Open a Reservation 1. In the first section "Contact Information", go to "Custom Letter" on the right side column. 2. Choose the letter to ...