The Night Audit takes longer than usual (Desktop)
Whether you are using VM Desktop or VM Cloud, the night audit process typically spans between 5 and 10 minutes. However, it's not uncommon for it to take longer, potentially much longer. The duration can be influenced by factors such as computer speed, hotel size, the volume of data to be consolidated for the day, and the backend processes associated with the night audit, possibly extending the timeframe to up to an hour.
If no errors have occurred, the only advice is to be patient. Under no circumstances should you terminate the program or reboot your computer. If you have any questions, reach out to
Visual Matrix Client Experience and open a ticket.
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