Transfer a Charge Between Guest's Folios (Cloud) 🎥

Transfer a Charge Between Guest's Folios (Cloud) 🎥

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Transferring charges between folios may be necessary due to billing errors, guest changes, group bookings, different payment methods, guest requests, or special circumstances. It helps maintain billing accuracy and guest satisfaction.
Path: Front Office > Cashiering > Guest Account

1. Type in the room number of each folio and the folio letter you wish to transfer charges between in the Room # and Folio fields. Both folios can be whithin the same room number.
2. Check the Detail Checkbox instead of the Summary box.
3. Click the arrows at the end of each line to transfer the line item to the second folio.
4. The transferred charge will now show on the second folio.



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