Unusual Data Patterns Detected (Cloud)

Unusual Data Patterns Detected (Cloud)

If you encounter abnormal data on your screen when opening Visual Matrix, it might be due to recent updates in Chrome and specific security/ad-blocking extensions, including McAfee WebAdvisor and AdBlocker.
No need to panic! We have a potential solution. Follow the guide provided below.



1. Start by navigating to your Chrome extensions:



2. Click on "Manage Extension" at the bottom.



3. Find the extension.



4. Disable the extension.


Notes
We are currently looking into why this extension is creatind an interefrence with the Cloud PMS. We will push any necessary update to resolve the issue.

5. Close Chrome, reopen Visual Matrix, and log back in.

6. If the problem persists, consider uninstalling and reinstalling the Chrome web browser in its entirety.

7. If the problem persists, please open a ticket.


Require assistance with that article?

What is the error? 
What were you doing when this error came up? 
Has anything specific that you noticed, that causes this error when you see it? 
Is this happening on all PCs or just one? 
Does this error affect more than one thing in your system? 
Can you provide a screenshot of this error? 
Can you reproduce this error at will? 
Notes
Providing responses to the following questions in your ticket could expedite your resolution.

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