Message "Visual Matrix Shell is Already Running" (Desktop)

Message "Visual Matrix Shell is Already Running" (Desktop)


If you get this error, it means that somehow, somewhere, Visual Matrix is already open.
You have two possibilities.



Restart your Computer

This will by default end any running program even if they are in the background and you do not see them.

Close the program with Task Manager

Do a right-click in the Taskbar and click on Task Manager.



Go to the Details Tab. Go at the end and find the program vmSHELL.exe.



Do a right-click on the program and choose End Process Tree. You can now try to reopen Visual Matrix.

If none of those two ways do resolve your issue and you do still have the error, please open a ticket with our Product Support Team at help.visualmatrix.com.

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