Why Visual Matrix cannot correct numbers of a past year?
Stats and results are for the current accounting period. When the year changes, the accounting period does it too... and the system is unable to go backward. Once the accounting year switched... we cannot go back.
Rebuilding a previous year is not possible due to those changes in the accounting periods. Since the accounting periods have been altered, attempting to rebuild a past year would lead to inaccuracies and inconsistencies in the financial data, making it an unfeasible process.
You can find (but cannot change) your current accounting year in Management > Accounting Settings Report Headings for the Cloud and in Management > Setup > Accounting > Report Headings for the Desktop.
If you are on a non-calendar accounting year and you need to change your accounting periods, contact our support at help.visualmatrix.com at least a couple of days before the change has to be done. A form will have to be completed to know exactly how it should be set up.
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