Why Visual Matrix cannot correct numbers of a past year?
Stats and results are for the current accounting period. When the year changes, the accounting period does it too... and the system is unable to go backward. Once the accounting year switched... we cannot go back.
Rebuilding a previous year is not possible due to those changes in the accounting periods. Since the accounting periods have been altered, attempting to rebuild a past year would lead to inaccuracies and inconsistencies in the financial data, making it an unfeasible process.
You can find (but cannot change) your current accounting year in Management > Accounting Settings Report Headings for the Cloud and in Management > Setup > Accounting > Report Headings for the Desktop.
If you are on a non-calendar accounting year and you need to change your accounting periods, contact our support at
help.visualmatrix.com at least a couple of days before the change has to be done.
A form will have to be completed to know exactly how it should be set up.
Require assistance with that article?
Which report?
What do you need specifically on this report?
What date range does the report need to be in?
Providing responses to the following questions in your ticket could expedite your resolution.
Related Articles
Related Articles
**Glossary and Common Acronyms (Index) - Visual Matrix PMS
1-10 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1-10 1099 The 1099 form is used to report to the US government income earned by travel agents as commissions, and income earned by owners of hotel condo units (when OPV_<version number> OPERA ...
**Accounting Codes Glossary - Visual Matrix PMS
An accounting code is a distinct marker or tag allocated to particular financial transactions, accounts, or groupings within the system. These markers serve the purpose of organizing and monitoring financial information associated with property ...
Set up Gmail to be compatible with Visual Matrix (Cloud)
If you are using a Gmail account with Visual Matrix, you need to make sure you are following those next steps. No panic, each step is explained below. 1. Respect Gmail's new password guidelines. 2. Make sure the 2-Step Verification is enabled. 3. ...
**Complete List of Reports Available in Visual Matrix PMS
This article summarizes every report available in Visual Matrix. Click on the designated link to get to their detailed article, Cloud or Desktop (some links may be missing... they are coming!). Before you go through the list of all the reports that ...
Set up Gmail to be compatible with Visual Matrix (Desktop)
If you are using a Gmail account with Visual Matrix, you need to make sure you are following those next steps. No panic, each step is explained below. 1. Respect Gmail's new password guidelines. 2. Make sure the 2-Step Verification is enabled. 3. ...