Best Western 2Way
Map Rate Plan(s) in a the BW2Way (Cloud)
Every online reservation has a rate code assigned to it. Mapping Rate Codes is the process of creating the link between the rate code from your Channel Manager (CM) and the rate/discount code in Visual Matrix. It is important that setups remain in ...
Setup an Online Rate Plan Private (BW) (Cloud)
Marking a rate code "Private" means that the rate will not show on the registration card. This is used for guests who do not pay the hotel directly for the accomodation but go through a thrid party. Path: Management > Interfaces > All Interfaces > ...
Set up the GTD Type and CXL Policy for an Online Rate Plan (BW) (Cloud)
This section will show how to setup specific online Guarantee Type and Cancellation Policy by Rate Plan/Discount Codes. Path: Management > Interfaces > All Interfaces > BW2Way 1. In the "Room Allocations" section, click on "Rate Levels". 2. Each code ...
Set up the GTD Type and CXL Policy for a Season Online (BW) (Cloud)
This section is to setup the Season Guarantee and Cancellation policies from the Channel Manager. If you create a season by duplicating an existing one, this section will also duplicate. Path: Management > Interfaces > All Interfaces > BW2Way 1. ...
Setup an Online Rate Plan Tax Exempt (BW) (Cloud)
Some States requires OTA's (like Expedia) to collect taxes and remit them directly to the States on behalf of hosts (hotels) on any reservations paid directly to the OTAs. The hotel normally charges the OTAs the amount the client paid online minus ...
Setup Mobile Check-In (MCI) Interval and Cutoff Time (BW) (Cloud)
Path: Management > Interfaces > All Interfaces > Central Res BW2/Best Western 2 Way. 1. The Mobile Check-In (MCI) Interval: This is how often Visual Matrix will pull down pre-registration surveys from central reservations. You can adjust that ...
Setup Overbooking on the BW 2Way (BW)
By default, Visual Matrix and Best Western are not set up to overbook. To setup overbook in the 2way between VM and Member Web, follow the steps in this article. 1. Contact your BW Revenue Manager First, BW needs to set up the Overbook feature on ...
Understanding Inventory discrepancies between Visual Matrix and Member Web
The first step to understand is that Visual Matrix does not communicate with any OTA's... Best Western Member Web does. So, if you find a discrepancy from Expedia or Booking.com, then the first thing is to look at Member Web and see if the ...
Best Western 2Way Interface Detailed (BW) (Cloud)
Access to certain sections is restricted for hotel staff, as some areas are exclusively available to Visual Matrix technicians. Path: Management > Interfaces > All Interfaces > Central Res BW2/Best Western 2 Way. The interface is composed of 6 ...
Best Western STR Report (BW) (Cloud)
What is the STR Report? STR is more than just a report title; it stands for a company that specializes in aiding hotels with strategic positioning and competition within their markets. The STR report serves as a crucial revenue management benchmark ...
Understand the Check Compare Report (BW) (Cloud)
The Check Compare report gives you a comparison between Visual Matrix and Member Web on the room types and discount codes mapped in Visual Matrix and the discount codes available for your property in Member Web. The report can be generated up to 3 ...