General
Emails are not sent with Outlook "550 5.1.8 Access denied, bad outbound sender"
Source: https://www.codetwo.com/kb/access-denied-bad-outbound-sender/ Problem When a user sends an email, it does not reach the recipient, and this user gets a non-delivery report with the following error: 550 5.1.8 Access denied, bad outbound sender ...
Internal Text Messages are not being Sent/Received
If not configured differently (through Twilio), internal text messages that can be set up in a user profile to receive Management (audit numbers), Housekeeping (room change and room back in service) and/or Maintenance (work orders) texts are using ...
The Email password is correct but still not saving in Visual Matrix
Source: https://www.response-it.co.uk/news/2020/9/2/how-long-does-it-take-to-crack-your-password The requirements for password security are more and more complex. Each place you need to generate a password for will have its requirements, generally ...
Why do some emails sent from VM get into my Gmail Inbox?
Why do some emails sent from Visual Matrix get into my Gmail Inbox, although my Gmail email IS NOT set up to receive those emails? This seems to be a Gmail either bug or security setup to let you know some emails have been sent using your email. The ...
Troubleshooting Emails Setup with Outlook
Start by connecting to the computer where you’ll be troubleshooting emails. Determine whether you will be addressing issues with Outlook mail or Visual Matrix mail. 1. Try sending an email to yourself. 2. Check if there are items in user's the ...