To help hotels in the Los Angeles area comply with the new city ordinance, Visual Matrix will be onsite at the Sonesta in Redondo Beach from August 11-12. MOP education and system setup sessions will be held from 1pm-4pm today PT today and tomorrow. For
More and more cities are requiring hotels to provide staff with a panic button. MOP, our mobile operating platform, has just what you need and more. Its many features include a one-touch panic button that’s easy to learn and use. Show your staff how much
In June 2022, we released our new University to give you and your staff all the power to master Visual Matrix PMS and MOP, to EmpowerU! So far we released all courses for the Cloud and MOP. Desktop courses are on their way! We created an FAQ here. We
Welcome to Easy Payments! We're launching a NEW client payment portal that makes managing and paying VM invoices a breeze. Watch for a special email on January 1 with a link and details. Customers on autopay will not need to take any action.
Join the Visual Matrix Client Advisory Board (CAB) for 2025 to gain early access to new features, share ideas with fellow hoteliers, and collaborate directly with our product team to shape the future of Visual Matrix. Clients can Apply by December 31st
Our Commitment to Combat Human Trafficking in Hospitality Human trafficking impacts vulnerable populations globally, with the hospitality industry often facing this issue firsthand. Visual Matrix is dedicated to raising awareness and supporting anti-trafficking
At Visual Matrix, accessibility is paramount. We're dedicated to ensuring that knowledge is readily available to everyone, whenever they need it, and at their own pace, empowering users to effortlessly navigate and master Visual Matrix applications through
Is there a way to go and view credit card transactions, both autheractions and charged? I've had a couple of guest show on their bank statements charges from the hotel that doesn't show up in their folio. One guest checked out weeks ago and there was