2025 - Weekly Webinar Series
Happy New Year! We’re thrilled to kick off 2025 with the introduction of our new Weekly Webinar Series! Based on your feedback, we’re transitioning from monthly to weekly sessions, allowing us to dive deeper into the topics that matter most. Each webinar
PMS Webinar December 19, 2024 - Mastering PMS Accounting / City Ledgers
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we cover the entire section of City Ledgers. Watch video full screen
PMS Webinar November 21, 2024 - Mastering PMS Accounting / Night Audit
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we cover the entire Night Audit Process. Watch video full screen
PMS Webinar October 24, 2024 - Mastering PMS Maintenance
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we cover the entire Maintenance section of the Cloud PMS. Watch video full screen
2025 Webinars Survey [CLOSED]
Here’s a quick survey to help us make next year’s webinars even better! Your feedback on what worked well in 2024 and what you’d like to see in 2025 will help us ensure we’re delivering the topics and formats that matter most to you. Thank you for taking
Visual Matrix PMS Webinar of today, Thursday, October 17
Good afternoon everyone, I sincerely apologize for the inconvenience, but due to an unexpected last-minute situation, I’ve had to reschedule today’s webinar to next week. I understand this is the second month in a row, and I appreciate your understanding.
MOP Webinar September 26, 2024 - MOP Overview & Start - VMPMS Connectivity
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Watch Video Full Screen
2024 MOP Webinars [CLOSED]
In 2024, our Knowledge Management Department is committed to delivering Monthly Webinars every third Thursday and Q&A sessions every fourth Thursday, all designed with your needs in mind. Share your preferred topics with us in the comments, and make sure
PMS Webinar August 19, 2024 - Mastering PMS Housekeeping
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we cover the entire Housekeeping section of the Cloud PMS, with references to the Desktop version
PMS Webinar July 11, 2024 - Mastering PMS Front Office - Part VI
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we will conclude our tour of the Front Office by covering the reports and the Supervisor section.
MOP Webinar June 20, 2024 - 2.0 Reports
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out!
PMS Webinar May 16, 2024 - Mastering PMS Front Office - Part V
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In the webinar, we are going over the Cashiering section of Front Office. Watch video full screen
PMS Webinar April 24, 2024 - Mastering PMS Front Office - Part IV
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In the second part of the "Groups" section, we revisited an overview of group reservations along with some tips and
PMS Webinar April 18, 2024 - Mastering PMS Front Office - Part III
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Now that we've covered the "Reservations" sub-category, let's delve into "Groups" during this session. We'll explore
Webinar March 28, 2024 - Special Taxes Part 2 - Advanced Strategies for Estate and Income Tax Planning
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Part 2: Strategic Financial Planning. In collaboration with MB Group, awarded Top Tax Planning Service Provider 2024,
Webinar March 28, 2024 - Special Taxes Part 1 - Setup & Tax Insights
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Part 1: VM PMS Revenue & Tax Insights. Explore Visual Matrix for revenue setup, tax exemptions, and revenue tax
PMS Webinar February 22, 2024 - Mastering PMS Front Office - Part II
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we continue our dive into "Front Office" and the "Reservations" sub-category which we completed,
Special Webinar 03/28/24 - VM PMS Revenue Setup & Tax Insights + Advanced Strategies for Estate and Income Tax Planning
Join us for a two-part webinar covering crucial financial aspects for hotels on Thursday, March 28 at 2:30pm CST. Part 1: VM PMS Revenue & Tax Insights. Explore Visual Matrix for revenue setup, tax exemptions, and revenue tax reporting. Part 2: Strategic
PMS Webinar February 15, 2024 - Mastering PMS Front Office - Part I
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! In this webinar, we went started with "Front Office" and the "Reservations" sub-category with "Search" and "Add Res".
2024 Q&As [CLOSED]
In 2024, our Knowledge Management Department is committed to delivering Monthly Webinars every third Thursday and Q&A sessions every fourth Thursday, all designed with your needs in mind. Share your preferred topics with us in the comments, and make sure
PMS Webinar January 18, 2024 - Mastering PMS Accounting Codes
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Watch video full screen
PMS Webinar November 16, 2023 - Rates, Discount Codes and Mapping
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! CHAT Q&A If you already have your whole season built, but find out after that there is a big event and you want to
2024 PMS Webinars [CLOSED]
In 2024, our Knowledge Management Department is committed to delivering Monthly Webinars every third Thursday and Q&A sessions every fourth Thursday, all designed with your needs in mind. Share your preferred topics with us in the comments, and make sure
PMS Webinar October 19, 2023 - Revenue Management Live!
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out!
PMS Q&A Webinar September 28, 2023
Listed below are the diverse questions that were posed during this Q&A webinar. How to charge No Show? Weather you are on VM Desktop or VM Cloud, you have one or two ways to manage no-shows: - check-in the room through the night audit process. - enable
MOP Webinar September 21, 2023 - 2.0 Overview
Watch the webinar below. Scroll down to see questions that were asked and answered during the webinar. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out!
2023 MOP Webinars [CLOSED]
The Knowledge Management Department conducts regular webinars on the 3rd Thursday of each month. We've compiled a list of all past and upcoming webinars scheduled until the end of the year. It's important to note that all these webinars are recorded,
PMS Q&A Webinar August 24, 2023
Listed below are the diverse questions that were posed during this Q&A webinar. What is the impact of changing the future authorizations to 1day prior? It's an individual decision. Clients will receive authorization one day prior to their arrival. The
PMS Webinar August 17, 2023 - Property Settings Parameters
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! CHAT Q&A What is refund method PAgoPA ? PagoPA® is an electronic payments system designed to make it easy, safe and
MOP Webinar July 20, 2023 - Reports Overview
Watch the webinar below. Scroll down to see questions that were asked and answered during the webinar. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Each housekeeper staff needs to be provided their
PMS Webinar June 15, 2023 - City Ledger, Accounting Flow, Invoices and Payments
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out!
MOP Webinar May 18, 2023 - Already full of great features and a bright future in sight!
Watch the webinar below. Scroll down to see questions that were asked and answered during the webinar. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out!
PMS Webinar April 20, 2023 - Reports
Watch or re-watch the webinar below. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out!
MOP Webinar March 28, 2023 - Already full of great features and a bright future in sight!
Watch the webinar below. Scroll down to see questions that were asked and answered during the webinar. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Can we expand duty list in recurring task? See
2023 PMS Webinars! [CLOSED]
The Knowledge Management Department is introducing (Monthly) Webinars for YOU in 2023! What topic would you like us to go over? Save the dates for those next webinars! Thursday, February 16 @2:30pm CST: PMS - Folios, Everything you need to know! Thursday,
PMS Webinar February 02, 2023 - Folios
Watch the webinar below. Scroll down to see questions that were asked and answered during the webinar. Don't forget to follow the VM Community and get all the latest informations as soons as it gets out! Name only folio can be checked-in before the primary?