Apply a Payment on a City Ledger Account (Cloud) 🎥

Apply a Payment on a City Ledger Account (Cloud) 🎥

🎥 Watch Video

Once a payment has been posted to a City Ledger account, it must be applied to one or more open invoices to reduce the account’s outstanding balances. Applying a payment links the payment amount to specific invoices, updating their status and the account’s aging balances. This article explains how to apply an unapplied payment to one or more City Ledger invoices in Visual Matrix Cloud.
Notes
Posting a payment and applying a payment are separate actions. Payments must be posted before they can be applied.
Path: Accounting > City Ledger > Account Listing > Select the CL Account > Payments

Instructions

Applying a payment connects an unapplied payment to open invoices, reducing their outstanding balances and updating aging totals.

1. Locate the Payment to apply in the Payments section.



2. Apply the Payment to an Invoice in the Invoice area. Select the invoice you want to reduce.
- If the payment is to be applied in full to the invoice, just check the Apply box.
- If the payment is to be partially applied, first enter the amount to apply in the Applied field, and then check the Apply box.



Example: Partial Payment Application
Example showing how a payment is partially applied to an invoice, leaving a remaining balance.



Example: Full Payment Application
Example showing how a payment fully covers an invoice and clears its balance.



3. Repeat the process if you need to apply the payment to multiple invoices.

Info
Unapplied payment amounts and unsettled invoices will remain if the payment was not fully applied or the invoice was not fully settled.


Still Need Help With This Topic?

Ask Yourself:
- Have you opened the correct City Ledger account?
- Is the payment posted and visible as unapplied?
- Did you select the correct invoice(s) to apply to?
- Has the credit card payment (if used) already settled?

Support May Ask You:
- The City Ledger account name or number
- The payment reference or amount
- Which invoices you applied the payment to
- Any error messages shown when saving

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