Availability Screen Overview (Cloud) 🎥
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The Availability Screen in VM Cloud gives you a comprehensive look at your property’s booking landscape—including room availability, auxiliary space usage, inventory breakdowns, and key reservation constraints—all in one view to help you manage capacity with clarity and confidence. The Availability Screen delivers essential details at a glance: room status (including out-of-order counts), total and per-type inventory, auxiliary space availability, group allocations, and reservation constraints like MLOS or CTA. It also highlights sold-out dates, upcoming events, and peak occupancy periods to guide your forecasting.
Path1: Front Office > Reservations > Availability
Path2: Front Office > Group > Availability
Out of Order Rooms
The number of out-of-order rooms covers every room type. For a closer look at which rooms are impacted, use the Room Rack summary or check Maintenance Work Orders.
Inventory by Room Type
This section shows inventory by room type, including the total number of rooms for each type and a daily breakdown of remaining availability. The overall total of available rooms for each day appears at the top of the column.
Auxiliary Rooms Inventory
This inventory covers more than just guest rooms—it also lists auxiliary spaces like meeting and conference rooms, plus any other rentable areas.
Group Allocations
Group allocations are an important part of managing inventory. This section shows the remaining allocated rooms by group and room type, with these allocations already deducted from the totals above. If multiple groups share the same name, enabling Show Event Name will display the event for easier identification.
Color Codes on the Availability Screen
- Dark Green dates: Scheduled events
- Pink dates: Peak periods
- Red inventory: Sold-out dates
- Yellow inventory: Closed to Arrival (CTA)
- Blue inventory: Minimum Length of Stay (MLOS)
- Light Green inventory: Soft Close
Still need help with this topic?
Ask Yourself:
- Am I viewing the inventory by room type and confirming totals at the top of each column?
- Did I check how out-of-order rooms impact overall availability?
- Do I understand the meaning of the screen’s color codes (sold out, CTA, MLOS, etc.)?
- Am I using the group allocations section to see what’s already blocked for events or groups?
Support May Ask You:
- Which date range or room type are you reviewing?
- Are you trying to reconcile available rooms with out-of-order or group allocations?
- Do you understand the meaning of the highlighted colors shown?
- Were you expecting different numbers in the availability summary?
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