Cancel a Group (Cloud) 🎥

Cancel a Group (Cloud) 🎥

🎥 Watch Video
Canceling a group involves a two-phase process: first, cancel any reservations that were picked up from the group, and then proceed to cancel the group itself.
Path: Front Office > Group > Search and open the desired group.

1. Click on Cancel from the toolbox on the right side.



2. Click on OK in the confirmation popup window.



3. Choose to only cancel some reservations or check every room to cancel every room.
4. Click OK.


5. To Cancel completely the group, repeat the process. Start by clicking again on Cancel from the toolbox on the right side.



6. Click OK in the confirmation popup to cancel the allocation, and by doing so, to cancel the group itself.


A cancelled group cannot be reactivated.

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