Hotels often maintain company accounts for corporate clients to streamline billing processes, enhance operational efficiency, and build long-term relationships. These accounts facilitate centralized invoicing, negotiated rates, and personalized services for business travelers, contributing to a seamless and efficient experience. Additionally, the data collected from company accounts allows hotels to analyze guest preferences and spending patterns, providing valuable insights for future business development and marketing strategies.
Path: Sales & Marketing > Company > Company
1. Click "New".
2. Generate a Company Code, which is restricted to 20 characters and can comprise a combination of both numbers and letters without distinction.
Once saved, the Company Code becomes locked, preventing any further modifications.
3. Enter the Company Name.
4. Add the complete address of the company.
5. Choose a referral method and a market segment that will be automatically applied to the reservation.
6. [Optional] If you have setup
Company Codes, you can select a company code for this account.
7. If you have specific rates applicable to that company, set them up at this level.
7a. Click the "Rate Override" box.
7b. The initial choice is to input a fixed rate, where you have the flexibility to set distinct rates for both weekdays and weekends.
7c. Alternatively, you can opt for selecting a
discount code, and you also have the flexibility to define separate rates for weekdays and weekends.
7d. Extra possibility, you have the option to setup a customized weekly and/or monthly rate, and decide how it will be billed, weekly/monthly or daily. For more information about weekly and monthly rates, click
here.
8. If this Company is under a Tax Exempt Status, click on "Exempt" and select which taxes that needs to be exempted. This selection will update the tax status.
9. Finally, select whether the Company rates are "Private." Private rates do not appear on the registration card and are used for guests not directly paying the bill, such as OTA prepaid reservations or third-party payments.
9. Input the contact information for the company.
Comments entered will be exclusively visible in the company profile and will not be displayed in the reservation.
10. Update TwoWay: this option is currently in development.
11. To activate the account, mark the "Active" checkbox.
Statistics
12. In the final section of the Company profile, you'll find the "Statistics" section. This area assists in monitoring the company's activity with the hotel and tracking the revenue generated by its employees.
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